Virtual Assistant with a Wide Variety of Skills - Appointment Setting | Social Media Management| Basic Video Editing
I consider myself an expert in helping small businesses through Office & Administrative tasks including back-office operations. I help Real Estate Brokers and Real Estate Sales Person take away unnecessary stress by providing administrative assistance and effectively market their products and services to make the business profitable and sustainable. I have 7 years of experience as a Virtual Assistant In a Real Estate US Company. I have profound knowledge in sales and customer service. I do video editing, local listings, data scraping, email marketing, social media marketing, and product management. Working as an associate for a Real Estate Brokerage in New York helping American and International clients have their New York City real estate assets, manage Social Media platforms of the business and manage Multi-listing service for the company gives me a comprehensive understanding of both markets but also helps overseas buyers succeed in the New York market’s unique environment. My experience in Customer Service for 7 years in a BPO gave me confidence in Order Processing by phone to receive orders for installation, change of service, Completes contract forms, prepares change of address records, and issues discontinuance orders. Resolves billing or service complaints. Determines charges for service requested and collects deposits as well as Solicits sale of new or additional utility services. As an appointment setter, I have worked with Real Estate Investors, Solar Companies, Debt Management Companies, Immigration Law Firm, and Janitorial Services. The combination of doing Administrative tasks, customer service, appointment setting, and multi-tasking skills, have made me a key player for any business solutions and an ally for any client who wants to hire me for their business. ++Here's a list of what I can do for you++ • Manage and update Social Media Accounts • Manage the company’s website (Basic WordPress Skills) • File Management (organizing files using Google Drive etc.) • Database building (e.g. updating email or contact lists) • Calendar Management • Email Management/Filtering/Respond • Liaison between the business owner and other team members • Set up appointments with clients or team members • Following up/sending thank you and other reminder emails • Research on certain topics for blogposts, newsletters, or others • Transcription (transcribing voicemail, video or audio, podcasts, etc.) • Preparing Slideshows (PowerPoint Presentations) • Preparing postcard for client
++Tools++ -Skype -Google Voice -Vicidial
Employment History:
Sky Blue Solar February 22 - March 2 2021 Called homeowners to qualify and set appointments to set up solar panels Marketing Assistant | America Labor Solutions August 2020 - October 2020 I help America Labor Solutions an immigration law firm in Maryland create partnerships/alliances with small businesses in the Philippines. I called a list of small businesses in the Philippines to explain to them the partnership we wish to have and then relay the information I obtain to them. Sales Associate | I Success Building Services Inc. July 1-15 2020 Secure a janitorial services appointment for 10 days from July 15 to 28, 2020 Associate | Manhattan Boutique Real Estate October 2013 - March 2020 Virtual Assistant helping Real Estate Broker getting Leads, Clients, Set Appointment and Close Sales| Social Media Marketing & CRM Customer Service Supervisor | SPI Global January 2010 - May 2013 • Manage, motivates and coach staff to develop the skills. • Conducts uptraining for new materials or new updates to gain more knowledge on the product. • Generates performance base on the organizational targets • Conducts monitoring and feedback Data Mining Jan 6, 2012 - Jan 16, 2012 Telemarket For Credit Repair and New Home buyers Jan 27, 2011 - Mar 25, 2011
Sample Video Editing:
